AARoads Forum

Meta => Registration Problems? => Topic started by: noelbotevera (help!) on March 30, 2024, 08:33:15 PM

Title: Account not activated error
Post by: noelbotevera (help!) on March 30, 2024, 08:33:15 PM
I'm logging in for the first time in a while, and I've forgotten my password. It also seems like some things have changed with my account (my location is in the Philippines?). I'm unfamiliar with this new format, so is it possible that my old account is gone and I'll need to make a new one?
Title: Re: Account not activated error
Post by: noelbotevera (help!) on March 30, 2024, 08:47:27 PM
Some things to add:

-I decided to use this email for things like password recovery; I think the old account used my dad's email. Obviously, I can check this email far more conveniently. It's possible that there will be weirdness in trying to tie my old account to a new email, especially since I can't even send a "forgot password" email using my username.

-I cleared my cookies on Chrome and Firefox. I don't think I've visited the site while logged in on this computer, so I have no clue if it did anything but make me feel better.
Title: Re: Account not activated error
Post by: J N Winkler on March 30, 2024, 10:24:38 PM
Hi there!  We tried to contact you about a month ago--we had to disable your account since the login credentials got compromised.

We had to upgrade the forum about a week ago and the dust still has not settled.  Though I handle new account approvals, I am not seeing a new account registration under your name with your preferred email address.

To avoid duplication of accounts and to carry over your posting history, we would re-enable your old account with a password reset and update the contact email address.
Title: Re: Account not activated error
Post by: Scott5114 on March 30, 2024, 10:28:33 PM
The email associated with your previous account was noelbotevera@yahoo.com – do you still have access to this email?
Title: Re: Account not activated error
Post by: noelbotevera (help!) on March 30, 2024, 10:30:42 PM
No, I don't; the email that's associated with these posts I have access to. I'll do a new account registration.
Title: Re: Account not activated error
Post by: rickmastfan67 on March 30, 2024, 10:33:11 PM
Quote from: noelbotevera (help!) on March 30, 2024, 10:30:42 PMNo, I don't; the email that's associated with these posts I have access to. I'll do a new account registration.

Account registration is currently disabled since we're still working out some kinks in the system.

Shoot me an email @ 'my user ID here'@gmail.com and I'll change the email address associated with the account and unban it.  Then you can request a password reset.
Title: Re: Account not activated error
Post by: noelbotevera (help!) on March 30, 2024, 10:33:24 PM
Quote from: noelbotevera (help!) on March 30, 2024, 10:30:42 PMNo, I don't; the email that's associated with these posts I have access to. I'll do a new account registration.
Do I have to use a new username or will my merged account have my old username?
Title: Re: Account not activated error
Post by: rickmastfan67 on March 30, 2024, 10:34:49 PM
Quote from: noelbotevera (help!) on March 30, 2024, 10:33:24 PM
Quote from: noelbotevera (help!) on March 30, 2024, 10:30:42 PMNo, I don't; the email that's associated with these posts I have access to. I'll do a new account registration.
Do I have to use a new username or will my merged account have my old username?

You'll still have the old account.  I can manually change the email on it.
Title: Re: Account not activated error
Post by: noelbotevera (help!) on March 30, 2024, 10:39:10 PM
Quote from: J N Winkler on March 30, 2024, 10:24:38 PMHi there!  We tried to contact you about a month ago--we had to disable your account since the login credentials got compromised.
Hmm, I guess a bot took it over. Were the stray posts cleared?
Title: Re: Account not activated error
Post by: rickmastfan67 on March 30, 2024, 10:40:15 PM
Quote from: noelbotevera (help!) on March 30, 2024, 10:39:10 PM
Quote from: J N Winkler on March 30, 2024, 10:24:38 PMHi there!  We tried to contact you about a month ago--we had to disable your account since the login credentials got compromised.
Hmm, I guess a bot took it over. Were the stray posts cleared?

It was dealt with.  Please check your email.
Title: Re: Account not activated error
Post by: Scott5114 on March 30, 2024, 10:46:54 PM
I lifted the ban.
Title: Re: Account not activated error
Post by: rickmastfan67 on March 30, 2024, 10:51:52 PM
Quote from: Scott5114 on March 30, 2024, 10:46:54 PMI lifted the ban.

Also remember to clear all your cookies before resetting your password.