For a long time I thought I just disliked steak. Then I had a good one, from a pricey restaurant that butchered its own meat. It was delicious and not tough or chewey at all. I still don't have them often, because price is a consideration and there aren't that many restaurants that do a great job with them.
In 'n Out - highly overrated. Long waits even by sit-down restaurant standards - and a restaurant would at least serve you an appetizer while you wait. Food that was somewhere in between fast food and an average restaurant burger. They've got a lot of gall to charge premium prices as well.