This horrible service is terrible compared to a streamlined service like OSM. I make good faith edits to correct a place name that is universally regarded as outdated, and nobody reviews it. Similar things like trying to delete a non-existent place go nowhere.
In contrast, with OSM I can practically add in an entire college campus and not have to go through red tape. And I did by the way.
Edit: it should be noted that I initiated the edits through "Suggest an Edit."
I've tried to edit things myself, and it usually doesn't get edited. It's far from a perfect system for sure.
I've also reported new roads being opened to Google, and it was fixed within a couple days.
Have fun reading. lol. https://www.aaroads.com/forum/index.php?topic=4464.0