Macy’s Planning to Go Forward With Store Closures

[GaryV]

So they take the return in exchange for store credit?

No, you get a refund from Amazon. Kohl's gives you a coupon good on merchandise in the store.

[DenverBrian]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

Sounds like you're stuck going to the mall, then.

I mean, the mall has edible cookie cake slices from Mrs. Fields, so not exactly an issue...

You mean...you mean...not every mall is like DestinyUSA?  A mall that bans kids under 18 without older companions; a mall with mediocre or overpriced food options; a mall that banked on novelty businesses to carry it out of overwhelming debt?

Irony that Crossgates and DestiNY USA are both owned by Pyramid.  I was certainly impressed with DestiNY USA's size when I needed to stop for lunch on my way to Rochester (Sbarro and the other food court options looking better than anything on that stretch of Thruway, especially the large service areas with somewhere to sit, and less likely to be overwhelmed), but it also struck me as too big to sustain itself in the local economy.  They must be dependent on long-distance travelers stopping while passing through and Canadians coming down; no wonder Pyramid is so mad at the I-81 viaduct removal.

I don't know what Crossgates policy is on unaccompanied minors (wouldn't surprise me if it's the same), but now I'm really curious if the timing of that lines up with Mrs. Fields leaving DestiNY USA.

Having a mall that all the good stores haven't left yet certainly helps, and I hadn't thought of that.  Should have, though.  The selection difference of mall stores in Syracuse vs. Albany or Rochester is actually something that would give me pause if I decided to move.

You can return Amazon items at any Kohls, no boxes or packaging needed - they'll take care of that for you. And give you a 15% or 20% off most stuff in the store coupon as well.

Ah, the 21st century.

So they take the return in exchange for store credit?  Oddly enough, I think Kohls is the store I've had the least luck finding what I'm looking for at (echoing the issues others have had elsewhere in the thread).

Sigh. No. Amazon gives you ALL your money back, and then Kohls gives you a coupon as an incentive/reward for making the return at their store.

For people who are usually quite articulate, we got some dense ones in this thread.

[jakeroot]

For people who are usually quite articulate, we got some dense ones in this thread.

No shit. I'm catching up on old threads, this one was a painful read.

You don't have to buy boxes.

So how do you get it sent back then?  Do you just keep boxes around home to use, or pray that whatever they came in is good for the return shipping (assuming they even came in a box, a lot of clothing is shipped in bags instead).

I live somewhere that doesn't have "box-less" returns, so this is a fact of life for me. I have never heard of a box being in such poor shape that it couldn't be used for returns (and no, that "one time" you got a beaten-up box doesn't mean it happens all the time). The bagged items can be sent back just the same as boxes, are you under the impression the sender has some kind of elite authority to send bags, but you can't? Just tape the label and tape it shut again.

I don't buy shoes online because I don't want to spend money on something that doesn't fit. (The only exception would be well-established styles, like Converse, where I know already how they will fit due to having owned a pair of them previously.)

And I buy shoes online because I want them to fit. Ever bought shoes in a country where the people are, on average, smaller? I'm a size-11.5 to 12, in a country where most men are 8 or 9. There is no such thing as buying shoes at a store. Maybe the 7th store I go to has the size, but that is a massive waste of time, energy, and money (fuel or train tickets).

My situation might be unique, sure, but it's not as easy for all of us to just pop down to Bob's Shoe Mart and try on 20 different styles. Some of us want very specific sizes and styles, and online is often the only way to get that.

Oh, and the kicker? Can't return shoes in Japan. Not a thing...maybe Costco or very high-end retailers. Online shoes? No problem. And this goes for all sorts of things, returns are extremely difficult and at-best you're looking at store credit.

[Scott5114]

Ever bought shoes in a country where the people are, on average, smaller?

No. If I can't afford to have the money missing from my account while I send shoes back, then I can't afford to leave the United States to buy shoes in other countries, silly.

[jakeroot]

Ever bought shoes in a country where the people are, on average, smaller?

No. If I can't afford to have the money missing from my account while I send shoes back, then I can't afford to leave the United States to buy shoes in other countries, silly.

I'm simply providing anecdotal evidence to support why online shopping very much has a place in society.

Also that weird "silly" thing is Roth, not me.

[JayhawkCO]

And I buy shoes online because I want them to fit. Ever bought shoes in a country where the people are, on average, smaller? I'm a size-11.5 to 12, in a country where most men are 8 or 9. There is no such thing as buying shoes at a store. Maybe the 7th store I go to has the size, but that is a massive waste of time, energy, and money (fuel or train tickets).

When I went to Bolivia, Avianca left my luggage in Bogotá. I happened to be wearing flip-flops on the plane, and when we arrived in La Paz, it was about 40°. I went from store to store to try and find shoes to wear, but I wear a 13 and asking "Tienen ustedes cuarenta y siete?" was met with a lot of laughter. I think I finally found some 45's (11) and tried to cram my feet in.

Ever bought shoes in a country where the people are, on average, smaller?

No. If I can't afford to have the money missing from my account while I send shoes back, then I can't afford to leave the United States to buy shoes in other countries, silly.

Depends on the shoes and depends on the country.

[vdeane]

The bagged items can be sent back just the same as boxes, are you under the impression the sender has some kind of elite authority to send bags, but you can't?

If you know of a better way to open bagged items that don't involve cutting the top off, let me know.  Scotch tape isn't very good for that and I don't think they want duct tape.

Oh, and the kicker? Can't return shoes in Japan. Not a thing...maybe Costco or very high-end retailers. Online shoes? No problem. And this goes for all sorts of things, returns are extremely difficult and at-best you're looking at store credit.

They don't allow people to try on the shoes in the store either?