Macy’s Planning to Go Forward With Store Closures

[Rothman]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

I don't buy shoes online because I don't want to spend money on something that doesn't fit. (The only exception would be well-established styles, like Converse, where I know already how they will fit due to having owned a pair of them previously.)

That's why you return them and get another pair, silly man.

[Scott5114]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

I don't buy shoes online because I don't want to spend money on something that doesn't fit. (The only exception would be well-established styles, like Converse, where I know already how they will fit due to having owned a pair of them previously.)

That's why you return them and get another pair, silly man.

The nearest place that sells shoes is a lot closer to me than the nearest Amazon return point. Much easier to just try the shoes on before buying them, goofy dude.

[kkt]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

This is why I don't buy shoes online.

[Rothman]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

This is why I don't buy shoes online.

I find the inconvenience of driving to a mall or store only to find that they don't have the shoes I want or in the size I want to be much, much greater than needing to return shoes bought online. 

[kkt]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

This is why I don't buy shoes online.

I find the inconvenience of driving to a mall or store only to find that they don't have the shoes I want or in the size I want to be much, much greater than needing to return shoes bought online. 

Sizes are a problem.  Shoe makers tend to take one or two dimensions as all you need about the size of a shoe but there's half a dozen dimensions that need to be right.  I'm not going to go through half a dozen rounds of returning and reordering.

[Rothman]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

This is why I don't buy shoes online.

I find the inconvenience of driving to a mall or store only to find that they don't have the shoes I want or in the size I want to be much, much greater than needing to return shoes bought online. 

Sizes are a problem.  Shoe makers tend to take one or two dimensions as all you need about the size of a shoe but there's half a dozen dimensions that need to be right.  I'm not going to go through half a dozen rounds of returning and reordering.

In my experience, store shopping results in either the trying-on; trying another pair; settling on whatever's available cycle that has poorer results then just ordering shoes and returning them all in one big group -- if even needed.  Only time I had to return shoes was this last round.  Worked out from the get-go before that.

Anything to stay away from the mall.

[Scott5114]

Shoes are expensive enough these days that I can't imagine tying up enough money in buying multiple pairs at once, even if I will get a refund on them eventually. In the meantime Warren Buffet will probably hit me up for his electricity money.

[mgk920]

Many also like being able to use whatever products right away instead of waiting a couple of weeks for them (only to have a porch pirates see whatever before you have a chance to).

Mike

[Molandfreak]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

This is why I don't buy shoes online.

I find the inconvenience of driving to a mall or store only to find that they don't have the shoes I want or in the size I want to be much, much greater than needing to return shoes bought online. 

If I want to look at shoes, I don't go online unless it's for something very specific. I go to Schuler Shoes or somewhere else with a large selection and find something that is comfortable.

[Rothman]

By that logic, I shouldn't have returned the shoes that didn't fit that I purchased recently  They weren't defective -- I'm sure someone with very narrow feet could have got them in there.  Someone could have found them functional.

That's on you for not trying them on before buying them.

Hey, 20th Century Dude.  People buy online nowadays, fuddy duddy.

This is why I don't buy shoes online.

I find the inconvenience of driving to a mall or store only to find that they don't have the shoes I want or in the size I want to be much, much greater than needing to return shoes bought online. 

If I want to look at shoes, I don't go online unless it's for something very specific. I go to Schuler Shoes or somewhere else with a large selection and find something that is comfortable.

You do you and I'll do me and I'll be better off.

[vdeane]

Honestly, I don't really trust online shopping for clothes.  I pretty much always need to try on clothes to see how they'll fit.  And returning things online seems like a huge hassle.  And that's before the ethical questions of how this affects the retailer.

[DenverBrian]

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

[vdeane]

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

I fail to see how having to go to the post office or UPS store and buy boxes to ship things in for the inevitable returns is considered better than just going to the store to buy clothing in the first place.

[Rothman]

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

I fail to see how having to go to the post office or UPS store and buy boxes to ship things in for the inevitable returns is considered better than just going to the store to buy clothing in the first place.

You don't have to buy boxes.

[kalvado]

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

I fail to see how having to go to the post office or UPS store and buy boxes to ship things in for the inevitable returns is considered better than just going to the store to buy clothing in the first place.

And then the store has limited selection, no popular sizes for the model they carry, and you have to find an attendant to bring out things to try on as they have only the left shoe of some weird size on display.
I am sure someone already works on virtual fit technology where you upload your 3d scans and get an idea of how well things match.

[vdeane]

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

I fail to see how having to go to the post office or UPS store and buy boxes to ship things in for the inevitable returns is considered better than just going to the store to buy clothing in the first place.

You don't have to buy boxes.

So how do you get it sent back then?  Do you just keep boxes around home to use, or pray that whatever they came in is good for the return shipping (assuming they even came in a box, a lot of clothing is shipped in bags instead).

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

I fail to see how having to go to the post office or UPS store and buy boxes to ship things in for the inevitable returns is considered better than just going to the store to buy clothing in the first place.

And then the store has limited selection, no popular sizes for the model they carry, and you have to find an attendant to bring out things to try on as they have only the left shoe of some weird size on display.
I am sure someone already works on virtual fit technology where you upload your 3d scans and get an idea of how well things match.

I can't say that's generally an issue I deal with, at least not on a large enough scale to cause a problem, nor do I need to ask attendants to bring stuff out.  Is that store-specific?  I generally shop at JCPenney or DCW for shoes, although I have had to bounce over the Famous Footware once and there's another store at Crossgates I might want to look at.  Might also try Maceys, as I thought they were more stylish than JCPenney when I was shopping for swimsuits a month ago and I might move more of my shopping there.  Maybe Nordstrom Rack, but I found that finding clothes there could be hard as things aren't organized logically.

I'm generally not looking super-specific when shoe shopping; I don't really care about brands, so a typical search would be "new pair of high-heeled ankle boots" and then I'd search for what I find stylish and happens to have stuff available in my size.  The only time I've had issue was when I had to do an emergency replacement on some boots in February, and the stores were in the middle of switching everything over to summer.  As with all clothing shopping, going earlier in the range when stores sell a given season means better selection, while going later means better deals.  It's a trade-off.

Maybe this is also a men vs. women issue?  Men's sizes tend to be more or less consistent, while women's aren't.  I'm mostly consistent these days with shoe sizes (although not completely; in hindsight I should have gone up a size when buying slippers), but other clothing is so much of a crapshoot that it's seemingly random which size will work or whether something will even look flattering or be comfortable at all, and the fact that I have short legs paired with a long torso and an apple shape does not help.

[Rothman]

Amazon even allows try-before-you-buy for shoes any clothes, so you're not even having your CC charged; you get 7 days to try things on and return what doesn't work. Ah, the 21st century.

I fail to see how having to go to the post office or UPS store and buy boxes to ship things in for the inevitable returns is considered better than just going to the store to buy clothing in the first place.

You don't have to buy boxes.

So how do you get it sent back then?  Do you just keep boxes around home to use, or pray that whatever they came in is good for the return shipping (assuming they even came in a box, a lot of clothing is shipped in bags instead).

UPS will pack it for you.  This is for Amazon returns.

[vdeane]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

[Rothman]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

Sounds like you're stuck going to the mall, then.

[vdeane]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

Sounds like you're stuck going to the mall, then.

I mean, the mall has edible cookie cake slices from Mrs. Fields, so not exactly an issue...

[DenverBrian]

You can return Amazon items at any Kohls, no boxes or packaging needed - they'll take care of that for you. And give you a 15% or 20% off most stuff in the store coupon as well.

Ah, the 21st century.

[Road Hog]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

Sounds like you're stuck going to the mall, then.

I mean, the mall has edible cookie cake slices from Mrs. Fields, so not exactly an issue...

You peaked me at edible.

[Rothman]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

Sounds like you're stuck going to the mall, then.

I mean, the mall has edible cookie cake slices from Mrs. Fields, so not exactly an issue...

You mean...you mean...not every mall is like DestinyUSA?  A mall that bans kids under 18 without older companions; a mall with mediocre or overpriced food options; a mall that banked on novelty businesses to carry it out of overwhelming debt? 

[Big John]

You peaked me at edible.

Yes, Edna.

[vdeane]

UPS will pack it for you.  This is for Amazon returns.

Just looked at Google Maps, and UPS stores around my area aren't what I'd call conveniently located.  Not that I've returned anything to Amazon lately.  I pretty much only order physical stuff from them when I want to use my Discover cashback bonus (as opposed to real money) these days.

Sounds like you're stuck going to the mall, then.

I mean, the mall has edible cookie cake slices from Mrs. Fields, so not exactly an issue...

You mean...you mean...not every mall is like DestinyUSA?  A mall that bans kids under 18 without older companions; a mall with mediocre or overpriced food options; a mall that banked on novelty businesses to carry it out of overwhelming debt?

Irony that Crossgates and DestiNY USA are both owned by Pyramid.  I was certainly impressed with DestiNY USA's size when I needed to stop for lunch on my way to Rochester (Sbarro and the other food court options looking better than anything on that stretch of Thruway, especially the large service areas with somewhere to sit, and less likely to be overwhelmed), but it also struck me as too big to sustain itself in the local economy.  They must be dependent on long-distance travelers stopping while passing through and Canadians coming down; no wonder Pyramid is so mad at the I-81 viaduct removal.

I don't know what Crossgates policy is on unaccompanied minors (wouldn't surprise me if it's the same), but now I'm really curious if the timing of that lines up with Mrs. Fields leaving DestiNY USA.

Having a mall that all the good stores haven't left yet certainly helps, and I hadn't thought of that.  Should have, though.  The selection difference of mall stores in Syracuse vs. Albany or Rochester is actually something that would give me pause if I decided to move.

You can return Amazon items at any Kohls, no boxes or packaging needed - they'll take care of that for you. And give you a 15% or 20% off most stuff in the store coupon as well.

Ah, the 21st century.

So they take the return in exchange for store credit?  Oddly enough, I think Kohls is the store I've had the least luck finding what I'm looking for at (echoing the issues others have had elsewhere in the thread).