What percentage of the total collected?
$100 million is under 10% of total fare revenue (net of discounts)--7.5% for 2019 ($1.327 billion) and 7.8% for 2020 ($1.279 billion), per the 2020 annual report.
A more interesting number is motorists who don’t use E-ZPass having a nearly 1 in 2 chance of riding without paying under the “toll-by-plate” license plate camera system.
For me, that puts a huge question mark on entire toll-by-plate approach.
And an elephant in the room is, of course, $450M payment for transit which Turnpike struggles with.
UPD: given that toll-by-plate rates are about 2x of EZpass ones, I would say they pretty much break even here with 50% collection efficiency.
Lack of front plates and obscured back plates (Thule bike racks) are both cited. The latter case should alert police and result in a certain other source of revenue when passing under a gantry.
Punitive attitude towards well-meaning citizens with no easy alternative solutions offered to them - what can go wrong with that?
Trailers, bike racks, larger loads carried with semi-open trunk are all well established parts of daily life. Death penalty for jaywalking is a more logical idea, compared to excersizing such revenue options.
And even then.. Data from the paper:
of 11 M uncollected tolls:
"not paid" - 6.7 M transactions
"state agencies fail to provide address" - 1.5 M transactions
"bills undeliverable" - 1 M transactions
"plate unidentified" - 1.8 M transactions
of unidentified plates
1.1%, or whooping 20k transactions, are intentional defacing of the plate
41%, or 740 k, are unintentional blocked plates
that leaves 58 %, or over 1M cases, to non-functioning equipment.
Looks to me that bicycle racks are the minorest problem here. Biggest one is those who just show middle finger to the too-smart-ass agency.
Legal framework for cashless tolls, probably on a federal level, may do a lot. Lobbying legislature for mandatory front plate may be a low-hanging fruit for Turnpike. And of course some better engineering always helps - looks like plate readers are just shy of 90% success rate. Well, that number is not terrible...